Professional Apple IT Services since 1986

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I've provided on-site Apple support, training and troubleshooting for seniors, individuals, and small businesses for over 30 years. I offer professional services tailored to your individual needs and skill level. I'll come to your home or place of business, rejuvenate your Mac to its fresh-from-the-box performance and get all your Apple devices working in harmony. I'll track down and repair problems, perform upgrades and optimize your devices. I'll design, build and upgrade your Wi-Fi or wired network giving you fast access to the internet, printers, servers, and smart devices. I'll train you to get the most out of your Apple devices, sharing tips, tricks and app specific guidance.

Are you ready to upgrade to Ventura (macOS 13)? I've helped many users transition to Apple's newest OS.

I offer expert, professional services at affordable rates.

New users, the technically challenged, students, seniors, anyone who dislikes reading manuals, and those who have recently switched to the Mac are all welcome.
General Services Provided:
• Troubleshooting, Maintenance & System Repair
• Diagnosis & Repair of Network Connectivity Problems
• Training: macOS, iOS, watchOS, tvOS & App Specific Topics Covered
• Creating Reliable Backup Strategies That Work For You
• Purchasing Advice & Support
• Logo, Business Identity & Web Development
Call today and let me help you get the most from your Apple devices.

(415) ‍382-6633
I look forward to working with you!











About

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I've been in love with the Mac since its introduction during half time of the 1984 Super Bowl and I got my first one shortly thereafter.

I worked at The Mac Garden (later to become ComputerWare and eventually Marin Mac Shop) on “C” Street in San Rafael. The owner encouraged us to take on private clients and help others discover the benefits of the Mac. This is where Mind's Eye Consulting was born. I taught classes in the on-site training center and led a monthly new users' group hosted by the store in partnership with MOM (Macs of Marin - Marin’s local Mac users group).

Later I landed a position at LucasArts Entertainment Company. I worked on many game products for the Nintendo, PC and Mac platforms.

With a desire to expand my development experience, I joined the Broderbund team, where I was quickly promoted to the role of Producer. I was involved with the The Print Shop family of products and was instrumental in bringing a long overdue macOS version of this great product to market.

All the while, I maintained and grew Mind's Eye Consulting. In 2001, with years of technology-based corporate experience behind me, I dove head first into doing what I love best - supporting Apple users.

Give me a call today and let's solve your Apple problems together.
(415) ‍382-663











General Services

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I offer a wide variety of services at affordable rates:

Troubleshooting, Maintenance & System Repair:
Has your Mac become sluggish? Are you seeing the spinning beach ball more and more? If so, it may be time for a tune up. Every time you use your Mac, hidden files are created and stored by your system. Over time this accumulation can cause your Mac to slow down. I can clear out this clutter and restore responsiveness and performance to your Mac. I can also perform diagnostics and repair problems.


Networks, Printers & Servers:
Want to connect your Macs? Want to share your files? Want to share your internet connect with all the Macs in your home or office? You need a network. Whether you want wired or wireless, I can create a network to meet your needs. With a secure, stable network you’ll be able to share printers and connect with local and remote file servers. I’ll connect all your shared devices so they work in harmony.


Training:
New to the Mac? Puzzled by all the cool applications it comes with? You’ve been a long time user, but still run into problems from time to time? Do you loath reading manuals? I’ll be your personal tutor. I will guide you through your difficulties and answer your questions. I can work with small groups and individuals. Giving a Mac to someone special? Why not include some time with a personal trainer?


Backup:
What would happen if you lost your iPhoto library? What about your iTunes collection? Your eMails, documents and projects? There is no need to ever loose a thing. A simple, reliable and automatic backup solution can prevent data loss. I can work with you to setup a backup system to meet your needs.


Purchasing Advise & Research:
Need a new Mac, software application or printer? Are you too busy to do the research? Are you uncertain about what you need? I can help. I can meet with you, ascertain your needs, research pricing and availability, and provide you with detailed options.


Graphic Design:
Need a Logo - an identity for your business? Business cards, letterhead, envelopes? What about a matching website? I can pull it all together for you. Let me create a graphic representation of your ideas.


Web Development:
Do you have a business or gearing up to start one? Do you want to get the word out to potential customers and clients? A website is the answer. A well crafted site can create many new business opportunities for you. I can design a site that will get the job done. I'll meet with you, discuss your ideas and vision, and create a site that drives your business to new height of success.


Call today for an appointment. Let's work together.
(415) ‍382-663











Senior Services

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Services for senior users are designed to help older adults navigate the technology world with ease and confidence. These services recognize that many seniors may not have grown up with technology and may need extra assistance to understand new devices, software programs, and online platforms.

Senior services can include one-on-one coaching sessions, tailored tutorials, and ongoing support and troubleshooting assistance focused on teaching seniors how to use their Macintosh, iPhone, iPad, and other devices. These sessions may cover basic computer skills like typing and email, as well as more advanced topics like social media, online shopping, and video conferencing.

Overall, services for senior users can help older adults stay connected, engaged, and independent in today's digital world. These services can help seniors overcome barriers to technology adoption and unlock the many benefits that technology can offer, such as improved communication, access to information and entertainment, and increased social connection.

Call today and let's learn together.
(415) ‍382-663











Resources

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osXdaily:
Founded in 2006 by a couple of lifelong Mac fans, OSXDaily chronicles important Apple news, helpful information, worthwhile software, tips, tricks, reviews, and whatever else may be useful to Apple users. The site is run exclusively by Apple experts, and it covers the Mac, iPhone, iPad, macOS, iOS, tvOS, software updates, rumors, jailbreaking, relevant news, some fun stuff, and so much more.
www.osxdaily.com

MacWorld:
MacWold is the publisher of the oldest monthly magazine devoted to the worlds best personal computer, the Macintosh. At this site you'll find hardware and software reviews from the experts.
www.macworld.com

MacUpdate:
At MacUpdate you'll find the latest version of all your favorite application, utilities and tools. If you need a program or application to preform a specialized function you can search for the right tool. You'll also be able to read other user's reviews as well.
www.macupdate.com

engadget:
Engadget is the original home for technology news and reviews. Since its founding in 2004, its grown from an exhaustive source for consumer tech news to a global multimedia organization covering the intersection of technology, gaming and entertainment. Today, Engadget hosts the archives and expertise of early digital publishing players like Joystiq, TUAW and gdgt, and produces the Internet's most compelling videos, reviews, features and breaking news about the people, products and ideas shaping our world.
www.engadget.com/topics/apple/

MacRumors:
MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms.
www.macrumors.com

9to5 Mac:
At 9to5 Mac, we make great efforts to be a top influencer in the tech community by consistently breaking exclusive news and being the first to report information our readers care about.
www.9to5mac.com

The Verge:
The Verge is an ambitious multimedia effort founded in 2011 to examine how technology will change life in the future for a massive mainstream audience.
www.theverge.com/apple

Broadband Speed Testing:
Not sure you're getting the internet speed you're paying for?
Speedtest by Ookla is great resource for testing your Internet connection bandwidth to locations around the world with this interactive broadband speed test from Ookla..
www.speedtest.net
Broadband Reports is great resource for testing your connection speed and comparing it to others.
www.broadbandreports.com
These are just a few of the many varied resources available on the web to assure that you get the most from your Macintosh computing experience.

Call today for an appointment. Let me serve your needs.
(415) ‍382-663











Testimonials

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"You are our “Tech Wiz” (and you have social skills!) You have helped our office through a wide array of technical problems and whether they are big or small, you always respond the same – quickly and efficiently!! Your knowledge of the Mac world is incredible and your willingness to explain it patiently and with a sense of humor, is very much appreciated. Thank you for making life much easier for us."
Brian, San Rafael CA

"You been a wonderful addition to my life. You freed me up from the frustration of spending hours trying to resolve my computer issues. Not only are you brilliant, but also responsive, friendly, and patient. You are everything that I could hope for in a computer consultant. You helped me with not only my business issues, but also with the programs that I use in my personal life."
Norm, Mill Valley CA

"In the many years of working with you and always coming to my rescue, I am still surprised by your willingness to help whenever it is needed, no matter how big or small.   When asked about you, I always respond by saying you are my Mac Guru!   I so appreciate that you are dependable, reliable, and always make me feel as if I am your most important client.  I’m not sure what I would do without you."
Lorrie, Tiburon CA

“You have always been friendly, reliable & honest. Furthermore, you have amazing skills at helping us fix our MAC problems. You have been an absolute life-saver...thank you. We highly recommend you!"
Laura, Novato CA

"You helped me design and produce a postcard announcing an art show I was participating in. You are that rare individual who listens to ideas, then helps produce what I envisioned. You are easy to work with: personable, quick in understanding, and thoroughly professional (without my asking, my entire project was backed up, documented, labeled, and then mailed me on CD.)  Also, unlike many who approach your skill, you didn't make me feel stupid for the questions I asked - you made even small changes I wanted without getting annoyed. You work fast, and are clearley willing to take on a deadline."
Stephen, San Francisco CA

"You continue to be an incredible support to our organization.  Your versatility, availability, and tremendous technical skill has been invaluable to the evolution of our work. You deal as well with those who have sophisticated technical knowledge as with those of us who are true novices.  Your capacity to teach and develop our own understanding as well as deal with complex technical issues as they arise is very unique.  We feel grateful for your support and collaboration."
Juanita, Mill Valley CA

"Although I have sold my business, there is no way that I could have survived for the last 17 years without your expertise. To set up a completely customized FileMaker system for a business as unique as mine was exceptional to say the least. I thank you again for everything that you have done for me."
Ron, San Rafael CA

"Your consulting has saved me many times. Being new at macOS I had nothing but "child's questions" - you had answers via text, eMail and phone. You were always available, always quick to answer and give me the solution to whatever problem was staring me in the face. This is a wonderful thing, all with a great, helpful, friendly attitude so I never felt stupid or behind the times. I can't imagine "Mac life" without you!."
Jan, San Rafael CA

"You are indeed a Wizard, with a capital W! I can't believe how knowledgeable and efficient you are. The conversion of my house to wireless and the setting up of my PowerBook seemed virtually effortless and indeed was painless on my part. My Mac is running better than ever and the new tricks that you taught me are priceless. I am recommending you to everyone I know who has a Mac."
Steve, Sonoma CA

"Your ongoing visits have resulted in a wealth of understanding (so many aha moments) and a better appreciation of what my Mac can do. The hub, scanner, printer and computer are in harmony and I so appreciate not only your technical support but your supportive mentoring. You are the best!"
Patricia, Fairfax CA

"Oh my God! In the middle of tax season, with all of my clients’ data not yet backed up for the end of the day, my computer crashed! Minds Eye Consulting to the rescue! You saved the day, the data and my computer! I call you my Life-saver!"
Sylvia, Petaluma CA

"You have been our IT savior! You solve our computer problems, prevent problems and make our television production company much more efficient. And best of all, like an old-fashioned country doctor, you make house calls at a moment's notice. We recommend your services highly."
Jon, Tiburon CA

"You run an honest and reliable business. You have helped me out of numerous computer and program tight spots. You are the only person I completely trust with my computer equipment."
Laurel, San Anselmo CA

"It’s never easy entrusting my Mac overnight to someone — my whole life is on that thing! What if something went wrong? Not only did you not harm my precious MacBook or commit some irreversible mistake like losing some irreplaceable file, you fixed all its annoying bugs and returned to me essentially a brand new Mac. It was like Christmas. You decked out my Mac with all the latest software updates, which I probably would never have even known existed, and additional, fun programs that have enhanced my Mac use tenfold. Thank you."
Ginger, Sausalito CA

"YYou are the ideal Mac Consultant. You are knowledgeable, reliable, and very user-friendly. You upgraded and streamlined our small business network with great success. Your weekly visits keep our systems running smoothly and our staff appreciate your ability to address their individual concerns. You seem able to deal with each individual in a way tailored to their specific skill level and are always respectful and patient. The FileMaker database you programmed has proved to be an invaluable tool, making job tracking and purchasing a simple task. We continue to appreciate your ongoing efforts."
Jane, San Francisco CA

Call today for an appointment. Let me serve your needs.
(415) ‍382-663











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(415) ‍382-663
Office Hours: 9am - 5pm Monday thru Friday